There are a number of businesses and organizations that overlook reverse logistics. However, this is an important tool for your business that can help you grow. Learn more about reverse logistics and why they are so important here.
What Exactly is Reverse Logistics?
The term reverse logistics refers to all of the procedures that are associated with the return of products, maintenance, repairs, dismantling and recycling of materials and products. Put simply, it refers to running the products in reverse through your supply chain to gain the maximum value.
When an organization implements reverse logistics, they will not only be able to improve their overall customer service, as well as their response times while reducing the environmental impact by reducing the amount of waste produced, they’ll also improve their corporate citizenship.
Top Reasons to Use Reverse Logistics
There are a number of advantages offered when you implement reverse logistics, which include the following:
- Allows you to receive the products back from a consumer to send any unsold merchandise to the manufacturer to be recycled, reassembled, sorted or taken apart; this minimizes your total costs.
- Increases product lifecycles, maintainable practices, complexity of supply chains and even consumer preferences, which are improved for maintaining growth and productivity.
- Some of the gains included are an increase in the production speed, a reduction of costs and increased ability to retain existing customers by improving the service goals and by meeting the sustainability goals.
- Additional value extracted from any returned or used goods, rather than wasting the manpower, costs of raw materials and time involved in the understanding for the real reasons a product was returned.
When you carefully consider the importance and the advantages offered by reverse logistics, you can see the crucial role that they play when it comes to the growth of your organization.
Why Reverse Logistics Are Commonly Overlooked
There are far too many organizations who see reverse logistics as just another expense. However, the truth is that this is not always the case. There are some companies that can actually make a profit with their reverse logistic strategies, such as taking the time to screen all their returns for any embedded value and reusing the parts. There are social and environmental benefits for companies that do this.
The primary reasons that companies ignore the importance of reverse logistics include: it is seen as an expense, the costs are not very visible, inability to forecast the reverse flow, and lack of expertise or manpower to complete the process.
When it comes down to it, for most organizations and businesses, utilizing reverse logistics will do more good than harm and help to grow and expand a business.